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Privacy Policy

We are committed to respecting the privacy of individuals and recognizes the need of people with whom we do business and employees for the appropriate management and protection of any Personal Information that you agree to provide to us.

Our Privacy Management Plan includes guidelines on the collection, storage, use and retention of your Personal Information as follows:

Collection: Our company collects personal information about individuals (clients, suppliers, employees, etc) in order to better manage it’s business. Our company will make all reasonable efforts to fully inform such individuals about the planned use/disclosure. Our company will limit the collection and use of personal information to that required for valid business purposes or to comply with legislation.

Accuracy: Our company will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete. Individuals providing personal information will have the opportunity to review and correct their personal information, and on written request by an individual to whom the information relates, the organization will modify the information as required.

Storage: Our company will store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure or disposal of the personal information.

Retention: Our company will establish a retention period for all personal information collected. This period may be related to legislation other than PIPEDA (Employment Standards for example).

Disclosure: Our company will not disclose personal information unnecessarily to employees or any third party, unless the effected individual consents.

Access: Our company promotes individual’s right of access to personal information about themselves. The employer will provide access to information upon request. Access will be provided according to established procedures. Note: access to a record may be subject to the payment of any fee required according to organization policy.

We will never share, sell or rent information that you supplied to use. Please do not hesitate to ask us if you have any questions regarding our privacy policy.

Proudly serving Ottawa and surrounding communities for over 10 years

We were very pleased with all aspects of Big City from customer service to quality, workmanship and installation of Big City. It took about 3 weeks to get our windows and it was with it.

Ryan

Two days after contacting Big City Windows, Harvey came to our home. He was very professional, courteous and provided us with all information we required. Everything has been done very professional and quick. Very pleased. Thank you.

Christel

We chose Big City Windows and Doors because they had done such a good work at our friends house to exact standards with care to leave the place clean and free of debris. Job well done with competitive pricing.

Natalia